Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers as we review the Vehicle Recall Risks and Costs Survey that all participants will complete. The survey will benchmark elements such as: Compliance Consumer Outreach Risk Mitigation Data Strategies Cost Recovery Stout will further…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Program Structure & Risk Architecture | Meetup #1 | 75-minutes Virtual We will benchmark how OEMs and dealers design and govern financial product risk across warranties, extended service contracts, and traditional insurance. This 75-minute peer benchmarking…

We will share a compiled benchmark report based on individual interviews with warranty processors and claims administrators. Throughout the presentation of the 4-subtopics below we will also open the discussion for participant feedback and questions to help you understand your relative performance. Key topics to be covered: Flat Rate Manual (Labor Time Guide) integration with…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Save your spot now for this free event! Recall, Customer Campaigns & Legal Xchange Group Meetup | 75-minutes Virtual Vehicle Buyback Management & Accountability Reduce costs. Improve customer trust. Strengthen accountability. Join an exclusive…

The motor vehicle warranty landscape is rapidly changing for Tier-1 suppliers. Historically, suppliers have been able to manage warranty expenses through vigorous analysis of physical part returns and negotiation of favorable technical factors with their customers. Recent changes in some warranty cost-sharing programs is resulting in the need to shift supplier warranty focus from solely…

Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off 2025 with our 1st Virtual Round Robin, where we’ll delve into Dealer Engagement in Warranty Metrics. Join us for a dynamic session to explore peer-driven performance insights and cover: Proactive Management: Are your dealers actively tracking and managing their warranty…

Recall, Customer Campaigns & Legal Xchange Group Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Save your spot now for this free event! Exploring The Decision To Recall | 60-minutes Virtual Join us in a benchmarking session that takes a qualitative and quantitative look…

Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding: Collecting and Analyzing Warranty Data Strategies Collaborating Between Warranty, Quality and Engineering Teams Risks and Challenges Following the event the group will additionally benefit from extended discussion opportunities setup as a private group…

Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off 2025 with our 2nd Recall, Customer Campaigns & Legal Virtual Round Robin, where we’ll delve into the new regulations. Join us for a dynamic session to explore peer-driven performance insights and cover: Vehicle Owner Electronic Recall Communications Round Robin NHTSA…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. “Are your programs designed with intention—or did the structure just happen over time?”…. Click to read: Blog from the 1st February Meetup April 23: Product Performance, Penetration & Profitability | Meetup #2 | Virtual Join us…