MAPconnected’s summit will provide unrivaled industry perspectives through strategic roundtable discussions, valuable peer connections and real-business cases focused on streamlining and strengthening your Warranty Lifecycle Roadmap for leading automotive, powersport, bus, truck, construction, and agricultural equipment OEMs, parts and equipment suppliers, their retailers, dealers, distributors, logistics and services providers. What job disciplines are relevant? Warranty…

Analytics, Data, and Service: Fuel For A Customer-First Connected World Click here to visit the FULL SUMMIT SERIES SITE MAPconnected’s Summit Series unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies…

10/20 2:00 – 5:00 Interactive Workshop Streamlining Warranty Approvals: Are You Spending More Than You Are Saving? Key topics include: Interactive mapping of your business approval challenges Explore technology options that are surprisingly inexpensive and adaptable to your business Stop dragging down technician efficiency with administrative tasks Get the correct business answer efficiently and without…

10/22 1-4:15 pm Choice of 2 Tracks: Technical & Field Services | Recall, Customer Campaigns & Legal 1:00 – 2:00 Networking Lunch 2:00 – 2:30 Accurately Diagnosing EV 12V Batteries: Supporting Warranty Control, Reliability, and Service Efficiency At the heart of every electric vehicle is a small but critical component: the 12V battery. Yet, if…

10/22 1-4:15 pm Choice of 2 Tracks: Technical & Field Services | Recall, Customer Campaigns & Legal 1:00 – 2:00 Networking Lunch 2:00 – 2:30 Panel | Vehicle Reacquisition: Update on California AB1755 With the recent passage of California’s AB1755, vehicle manufacturers face new requirements around vehicle reacquisitions. This session provides a clear overview of…

Analytics, Data, and Service: Fuel For A Customer-First Connected World Click here to visit the FULL SUMMIT SERIES SITE SAVE AHEAD TICKET DISCOUNTS UP TO 40% VALID THROUGH Feb 17th MAPconnected’s Summit Series unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance…

MAPconnected’s Summit will provide unrivaled industry perspectives through strategic roundtable discussions, valuable peer connections and real-business cases focused on streamlining and strengthening your Warranty Lifecycle Roadmap for leading automotive, powersport, bus, truck, construction, and agricultural equipment OEMs, parts and equipment suppliers, their retailers, dealers, distributors, logistics and services providers.   Do I need to be…

VIP Shark Tank Dinner: The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar Quality: Viaduct Diagnostics: Amber Technical Services: Circuitry Shark Tank Pitches | Audience Judging | Networking & Social Dinner Purchased separately @ $295

Analytics, Data, and Service: Fuel For A Customer-First Connected World MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and…

10/23 12-6:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket. TOPICS: Recall, Customer Campaigns & Legal Roundtable: Categorizing Vehicle Recalls Based on Risk Factors Resolving Customer Cost Sharing Disputes Customer Care: Recall Execution Best Practices Dealer & Field Engagement